> ## Documentation Index
> Fetch the complete documentation index at: https://support.stllr.network/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a campaign

> A campaign is the container for your videos.

A campaign is the container for your videos. You start by writing the **campaign brief** — the details that apply to every video in the campaign — then decide what you need and pay. This guide takes you from a blank page to a **successful checkout**.

## The steps

Creating a campaign has three steps up to checkout, shown at the top of the page:

1. **Create campaign** — name, description, and basics.
2. **Choose videos** — decide what you need: video types and quantities.
3. **Summary & Checkout** — review the total and pay.

After a successful checkout, you move on to **Customize video(s)** — see [Define your videos](/brands/campaigns/video-briefs).

To begin, go to [**Create campaign**](https://app.stllr.network/create-brief). Your progress is saved automatically as a [draft](/brands/campaigns/drafts), so you can leave and come back.

## Step 1: Campaign basics

| Field | What to enter |
| - | - |
| **Campaign name** | A name only you need to recognize, for example "Summer launch 2026". |
| **Campaign description** | What the campaign is about, the product, and what you want to achieve. |
| **Company website** | Your website URL, if asked. |
| **Niche** | The category closest to your product, for example beauty, food, or fashion. Used to match creators. |
| **Country** | The country the creators should be based in. Used to match creators and set pricing. |
| **Creator KYC** | Whether the creator must hold an official credential (such as a Mawthooq certificate or freelance permit), or none. Available for some countries. |
| **Product delivery** | How the product reaches the creator, or whether there is no product. See below. |

### Product delivery

Choose the option that matches your campaign:

* **No physical product** — for services, apps, or digital products.
* **Product shipped to the creator** — you ship it after the creator confirms their address. Choose the **expected arrival** window (1–3 days, 4–7 days, or 1–2 weeks). The count starts from the creator's assignment.
* **Visit a store** — available only on some video types.

For shipped products, see [Ship a product to your creator](/brands/videos/product-shipping).

## Step 2: Decide what you need

After your campaign brief, you decide what you need. In the app this step is labeled **Choose videos**.

1. Browse the available **video types**. Each type has its own price per video and a short list of what it includes, shown on the screen. Types differ in how much you can specify about the creator, such as gender, age range, or shooting location.
2. For each type you want, set the **number of videos**.
3. Mix types in the same campaign if you need to.
4. Click **Next** to continue to the summary.

On every type, Stllr matches the best-fit creators for you — you do not browse or hand-pick creators. See [How creator matching works](/brands/campaigns/creator-matching).

Prices are shown per video, in the currency of the country you selected, and may differ between countries.

## Step 3: Summary and checkout

1. Review the summary. It lists your videos and the **Total due**.
2. Click **Pay**. You are redirected to the secure payment page.
3. Complete the payment. You are brought back to Stllr.

**Optional, before you pay:**

* **Promo code** — if you have one, enter it and click **Apply**.
* **Wallet balance** — if you have balance in your wallet, you can turn on **Use balance** to use it first. Any remainder is paid by card. See [Stllr wallet](/brands/payments/wallet).

<Note>
  Wallet balance pays for campaign UGC videos only. The credits system is used only in Remix.
</Note>

## Checkout complete

After a successful payment you are brought back to Stllr. Your campaign becomes active, and each video needs a **video brief** (its instructions). Continue with [Define your videos](/brands/campaigns/video-briefs). Matching starts only after you **submit** each video's brief — saving is not enough. See [Define your videos](/brands/campaigns/video-briefs).

## Tips for a strong brief

* Describe the **product** and the **result** you want, not only the format.
* Pick the **niche** and **country** carefully — they decide which creators see your videos.
* Be clear about product delivery so creators know what to expect.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Can I change the campaign brief after paying?">
    You can edit the video details of each video (instructions, references, and so on) from the campaign page using **Edit video details**, until a creator joins and accepts the brief. After that the brief is locked — share anything extra in the project chat, or contact Stllr support.
  </Accordion>

  <Accordion title="I left the page. Did I lose my work?">
    No. Your campaign is saved as a draft. Go to **Drafts** to continue. See [Drafts](/brands/campaigns/drafts).
  </Accordion>

  <Accordion title="Why is the country I need not available?">
    Stllr currently supports Saudi Arabia, Egypt, and the United Arab Emirates, with Morocco, Oman, and Qatar in Beta. Contact Stllr support if you need another market.
  </Accordion>

  <Accordion title="Is my payment charged before a creator is matched?">
    Yes. You pay at checkout. If you cancel a video later, you may get a refund to your wallet depending on how far the video progressed. See [Cancel a video and get a refund](/brands/videos/cancel-and-refund).
  </Accordion>

  <Accordion title="Can I get my money back to my card or bank account?">
    No. Refunds are returned to your Stllr wallet balance, not to your card or bank account.
  </Accordion>

  <Accordion title="My payment page failed or I closed it.">
    Your campaign stays in **Drafts**. Open it from there and try the payment again. See [Drafts](/brands/campaigns/drafts).
  </Accordion>

  <Accordion title="Can I add more videos later?">
    Create a new campaign for additional videos.
  </Accordion>

  <Accordion title="Do I need to choose a creator?">
    No. Stllr matches creators for you based on your brief and preferences.
  </Accordion>
</AccordionGroup>


## Related topics

- [How UGC campaigns work on Stllr](/brands/getting-started/how-ugc-works.md)
- [How to join Stllr as a brand](/brands/getting-started/join-stllr.md)
- [Manage your drafts](/brands/campaigns/drafts.md)
- [Add balance and transfer](/brands/payments/recharge-wallet.md)


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