The steps
Creating a campaign has three steps up to checkout, shown at the top of the page:- Create campaign — name, description, and basics.
- Choose videos — decide what you need: video types and quantities.
- Summary & Checkout — review the total and pay.
Step 1: Campaign basics
Product delivery
Choose the option that matches your campaign:- No physical product — for services, apps, or digital products.
- Product shipped to the creator — you ship it after the creator confirms their address. Choose the expected arrival window (1–3 days, 4–7 days, or 1–2 weeks). The count starts from the creator’s assignment.
- Visit a store — available only on some video types.
Step 2: Decide what you need
After your campaign brief, you decide what you need. In the app this step is labeled Choose videos.- Browse the available video types. Each type has its own price per video and a short list of what it includes, shown on the screen. Types differ in how much you can specify about the creator, such as gender, age range, or shooting location.
- For each type you want, set the number of videos.
- Mix types in the same campaign if you need to.
- Click Next to continue to the summary.
Step 3: Summary and checkout
- Review the summary. It lists your videos and the Total due.
- Click Pay. You are redirected to the secure payment page.
- Complete the payment. You are brought back to Stllr.
- Promo code — if you have one, enter it and click Apply.
- Wallet balance — if you have balance in your wallet, you can turn on Use balance to use it first. Any remainder is paid by card. See Stllr wallet.
Wallet balance pays for campaign UGC videos only. The credits system is used only in Remix.
Checkout complete
After a successful payment you are brought back to Stllr. Your campaign becomes active, and each video needs a video brief (its instructions). Continue with Define your videos. Matching starts only after you submit each video’s brief — saving is not enough. See Define your videos.Tips for a strong brief
- Describe the product and the result you want, not only the format.
- Pick the niche and country carefully — they decide which creators see your videos.
- Be clear about product delivery so creators know what to expect.
Frequently asked questions
Can I change the campaign brief after paying?
Can I change the campaign brief after paying?
You can edit the video details of each video (instructions, references, and so on) from the campaign page using Edit video details, until a creator joins and accepts the brief. After that the brief is locked — share anything extra in the project chat, or contact Stllr support.
I left the page. Did I lose my work?
I left the page. Did I lose my work?
No. Your campaign is saved as a draft. Go to Drafts to continue. See Drafts.
Why is the country I need not available?
Why is the country I need not available?
Stllr currently supports Saudi Arabia, Egypt, and the United Arab Emirates, with Morocco, Oman, and Qatar in Beta. Contact Stllr support if you need another market.
Is my payment charged before a creator is matched?
Is my payment charged before a creator is matched?
Yes. You pay at checkout. If you cancel a video later, you may get a refund to your wallet depending on how far the video progressed. See Cancel a video and get a refund.
Can I get my money back to my card or bank account?
Can I get my money back to my card or bank account?
No. Refunds are returned to your Stllr wallet balance, not to your card or bank account.
My payment page failed or I closed it.
My payment page failed or I closed it.
Your campaign stays in Drafts. Open it from there and try the payment again. See Drafts.
Can I add more videos later?
Can I add more videos later?
Create a new campaign for additional videos.
Do I need to choose a creator?
Do I need to choose a creator?
No. Stllr matches creators for you based on your brief and preferences.
