Open the video
- Go to your campaign and select the video, or open the notification.
- Open the Video section. Status shows Pending approval.
- Watch the video and check it against your brief: message, product, tone, duration, and format.
Approve
If you are happy, approve the video. Then:- The creator is paid.
- The watermark is removed.
- The video is saved to your Library.
- You can download it, and we encourage you to rate your creator — it takes a minute. See After your video is approved.
Request changes
If the video needs work:- Choose Reshoot request.
- Select Video as the type.
- Describe exactly what to change. Mention timestamps and what you want instead.
- Send.
Tips for useful feedback
- Group all your changes into one request.
- Be specific: “Show the product in the first 3 seconds” works better than “make it better”.
- Stay within the original brief. If you need something new, discuss it with the creator in chat first.
Premier campaigns
On Premier, the Stllr team reviews the video first. You see Under Stllr review until the team shares it with you.Frequently asked questions
How many times can I request changes?
How many times can I request changes?
There is no fixed limit. Requests are expected to stay within the original brief. If you feel a revision cycle is not working, contact Stllr support.
I approved by mistake.
I approved by mistake.
Approval is final and the creator is paid immediately. Edits after approval are paid, based on the video type. Contact Stllr support if you believe you approved by mistake.
I do not like the video at all.
I do not like the video at all.
First request changes with clear feedback. If the creator is not right for your brand, see Resolve a problem with a creator or Cancel a video and get a refund.
Can I download the video before approving?
Can I download the video before approving?
You can preview and download it, but it is watermarked until approved.
