The campaign page
Open Campaigns and select a campaign. It has two tabs:- Campaign details — the campaign brief: description, niche, country, product delivery.
- Deliverables — a table with one row per video.
The deliverables table
Script and video statuses
The actions menu
- Chat with creator — open the project chat.
- Edit video details — update the video brief, until a creator joins and accepts it.
- Change creator — see Resolve a problem with a creator.
- Reshoot request — ask for changes.
- Rate — rate the creator after the video is approved.
The video page
Select a video to open its page. It shows:- Timeline — the phases of this video: Creator onboarding, Scripting, Shipment (only if a product is involved), Filming, Reshooting, and Approved.
- Video requirements — the type, duration, platform, format, language, tone, and payout details.
- Instructions, references, assets, and SKUs — the video brief.
- Estimated SLAs — days left for the creator to submit the script and the video, plus product delivery.
- Creator — who is assigned. For shipped products, it also shows the creator’s shipping address once they confirm it.
- Script and Video — what the creator submitted, with their status.
- Product delivery — tracking link and product status.
- Chat — talk to the creator. See Chat with your creators.
Video status
Notifications
You receive notifications when a creator joins, submits a script or video, and when action is needed from you. Check your notification settings in Settings → Notifications. See Settings overview.Frequently asked questions
What do the estimated SLAs mean?
What do the estimated SLAs mean?
They show how many days the creator has left to submit the script and the video. They are estimates, not guarantees. Creators have 7 days to upload a video from assignment, or from the moment they receive the product.
The status has not changed for days.
The status has not changed for days.
Open the chat and ask the creator for an update. If there is no response, see Resolve a problem with a creator.
Can my team members see the campaign?
Can my team members see the campaign?
Yes. Team members have access to all your campaigns. See Manage your team.