Skip to main content
Wallet balance and the credits system are separateYour Stllr wallet balance can only be used to pay for campaign UGC videos. It cannot be used in Remix.The credits system is used only in Remix, and it cannot be used to buy campaign UGC videos.The two cannot be exchanged or converted into each other.
Coming soonStllr is introducing a single, universal credit system across the whole platform. When it launches, it will replace the wallet, and your existing balance will carry over. This guide will be updated with the details.

​
Add balance to your Wallet

  1. Open Wallet.
  2. Click Add balance.
  3. Enter the amount in SAR. The minimum is 10 and the maximum is 9,999 per top-up.
  4. Click Pay and complete the payment on the secure page.
  5. You are returned to your wallet, where the new balance and a Stllr Balance Recharge transaction appear.
Taxes are calculated on top of the amount you enter, where applicable.
Wallet balance is non-refundable and cannot be transferred back to your bank account.

​
Pay with your balance

Using your wallet balance is optional. If you have balance, you can turn on Use balance when you check out a campaign. Your balance is applied first, and you pay any remainder by card. See Create a campaign.

​
Transfer balance to a team member

If your company has several members, you can share balance.
  1. Open Wallet.
  2. Click Transfer.
  3. Select the member.
  4. Enter the amount (at least 1, and not more than your available balance).
  5. Click Transfer.
The transaction appears as Stllr Balance Transfer for both of you, with From and To. To transfer, the other person must already be a member of your company. See Manage your team.

​
Frequently asked questions

Wait a few minutes and refresh. If the payment was taken and the balance is not there, contact Stllr support with the payment time and amount.
Balance top-ups are in SAR.
No. Balance can only be used on Stllr.
They need to accept your team invitation first. See Manage your team.