Before you upload
- Make sure your video follows the brief strictly — instructions, product usage, format, face preference, and any special requests.
- Make sure your video is high quality: clear visuals, good lighting, clear audio, edited for errors, follows the brief, and uses only approved music and graphics.
- Video files must be 500 MB or smaller. Compress your file before uploading if it exceeds this limit.
- Supported formats: MP4, MOV, and WebM.
- If your project involves a physical product, you must have marked the product as received before you can upload. See Confirm your shipping address.
Steps
- Open the project page while it is in the Filming phase.
- Click Upload Video.
- Add your video in one of two ways:
- Upload — select a video file from your device, then click Upload.
- Import from a link — paste a direct video URL, or a Google Drive link that is shared publicly, and submit it.
- Wait until the video finishes uploading or importing. A preview of your video appears when it is ready.
- Click Submit.
- Once submitted, your project moves to the Reviewing phase automatically.
Keep the window open while your video uploads. If you try to close it or leave the page, you will be warned that leaving may interrupt the upload.
If the upload fails
If your connection drops or the upload fails, an Upload failed message appears with a Try again button. Clicking it continues the upload from where it stopped — you don’t have to start over. If you reload or leave the page, the upload is lost and you need to start again.What happens after you upload
Your video enters the Reviewing phase. What happens next depends on the project type:
During the reviewing phase, all you can do is wait. There is no system timeout — the brand may take some time to respond. The Stllr team monitors review times and follows up with brands that are slow to respond.
Frequently asked questions
My video is on Google Drive — do I need to download it first?
My video is on Google Drive — do I need to download it first?
No. Choose Import from a link and paste the Google Drive link. The file must be shared publicly (“Anyone with the link”) so Stllr can access it.
Can I replace my video after uploading it?
Can I replace my video after uploading it?
Yes, you can replace your video at any time by uploading a new video file. The latest upload will be used for the review.
Does uploading a draft affect my chances of approval?
Does uploading a draft affect my chances of approval?
The brand reviews whatever you upload. If you submit a draft, be clear about it in the project chat so the brand knows to expect a revised version. Ideally, upload the best version you have available.
